Clinical Medical Assisting: A Professional, Field Smart Approach to the Workplace

The author introduces and reinforces the uses of EHR technology throughout the text, focusing on electronic charting and electronic medical records in order to give readers a solid grounding in these essential elements of modern medical assisting.

In addition to breaking down even complex material for easier understanding, step-by-step procedures include rationales for each action, visual illustrations, progress note documentation samples, and behavioral components required for successful completion.

Feature boxes integrated within each chapter highlight real-world topics important for professional success as a medical assistant, such as field smarts, electronic medical records, critical thinking, patient education, and more.

The end of each chapter includes a Certification Review quiz with 10 multiple-choice questions that cover chapter material in the style of medical assistant certification exams, providing valuable preparation for readers interested in becoming certified.

A detailed guide mapping text content to the ABHES and 2015 CAAHEP standards is available on the Instructor Companion Website, making it easier to align reading and course activities to current professional standards.

In addition to being aligned and mapped to current ABHES standards and the newly approved 2015 CAAHEP standards, the Second Edition has been reorganized for greater effectiveness, focusing on the latest trends in health care and the medical assistant’s role in affordable care organizations.

The Second Edition includes several new chapters providing detailed coverage of important current topics in the field, including clinical trends in health care, health coaching and patient navigation, and specialty procedures.

Each chapter includes a “Professionalism Mentor” feature, written by a nurse manager of clinical development for Ohio Health Physician’s Group, which explores how relevant professionalism keys introduced in chapter 1 correlate with chapter material.

New “Solve the Case” activities open and conclude each chapter, encouraging readers to think critically about the content and consider the real-world applications of key concepts.

The author has updated content and visuals throughout the text, expanding and redesigning all systems chapters to help readers think and perform at a higher level, as well as adding more than 100 new photos to showcase the latest technology and techniques they are likely to encounter as working professionals.