RECORDS MANAGEMENT, Tenth Edition, provides a comprehensive introduction to the complex field of records management. The text features sound principles of records and information management that include the entire range of records—physical (paper), image records, and electronic media used in compute... more
An available Microsoft™ Access® tutorial helps readers learn and strengthen basic software skills, while Access database activities included throughout the text and online are available to reinforce these skills.
"Career Corner" features provide information about various careers in records manageme... more
The Tenth Edition includes a new chapter devoted to Enterprise Content Management (ECM), describing four business processes and detailing how Microsoft® SharePoint is used in the field of records and information management.
The text is now divided into three sections. Part I, Records and Informatio... more