Records Management

An available Microsoft™ Access® tutorial helps readers learn and strengthen basic software skills, while Access database activities included throughout the text and online are available to reinforce these skills.

"Career Corner" features provide information about various careers in records management (including job descriptions and profiles of real-world professionals), while Internet activities in each chapter provide a hands-on way to bring the world of work into the classroom.

"On the Job" features open each chapter by showcasing interviews with professionals in the field, providing real-world relevance to help readers appreciate the concepts to be covered in the pages ahead.

Text content and activities are carefully designed to reflect the realities of professional practice: a comprehensive practice set provides realistic activities for filing and retrieval of both paper and electronic records, while rules compatible with ARMA International standards and best practices are included throughout the text.

A recurring "My Records" feature provides valuable information related to the management of personal records.

Eye-catching, full-color illustrations and photos provide realistic examples of filing supplies, file drawers, filing systems, and electronic records.

The Tenth Edition includes a new chapter devoted to Enterprise Content Management (ECM), describing four business processes and detailing how Microsoft® SharePoint is used in the field of records and information management.

The text is now divided into three sections. Part I, Records and Information Management, introduces the student to the area of records and information management, the environment in which RIM lives, alphabetic storage and retrieval methods for physical and electronic systems, and subject, numeric, and geographic storage methods. Part II, Electronic Records Management, introduces electronic records file management; using metadata, taxonomies, file plans, and databases; magnetic, optical, and solid state media through the phases of the records management life cycle; and Enterprise Content Management. Part III, RIM Program Administrator, introduces the records and information (RIM) program components, guidelines, and responsibilities.

MindTap Records Management is now available, which includes auto-graded in-text activities ,a useful study guide, and more.

The authors have thoroughly updated the text to reflect the latest technology and techniques relevant to records management, such as Enterprise Content Management and the use of SharePoint; classifying electronic files using metadata, taxonomies and file plans; details about the records and information manager's responsibilities; wikis, blogs, text messages, instant messaging, social media, and more.