21st Century Business: Customer Service, Student Edition

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Author : Career Solutions Training Group

9780538740289

192 Pages  Paperback 

2nd Edition  |  Previous Editions: 2002

©2011, Published

$34.00

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The 21ST CENTURY BUSINESS SERIES is an innovative instructional program providing instructors with the greatest flexibility to deliver business content using a modular format. Instructors can create their own business courses by combining several Learner Guides in the Series to form one-semester or... more

Features

NET Bookmarks – an engaging feature that provides chapter-related activities for students to complete using information found on the Internet.

Career information in each respective area including green industry jobs and areas that fall under the 16 Career Clusters.

Relevant information on working... more

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Teacher Supplements
21st Century Business: Intro to Business
9780538740661 $34.00

The 21ST CENTURY BUSINESS SERIES is an innovative instructional program providing instructors with the greatest flexibility to deliver business content using a modular format. Instructors can create their own business courses by combining several Learner Guides in the Series to form ... more

Annotated Instructor's Edition
9780538740623

Annotated Instructor's Edition provides helpful teaching information and answers to questions within the Student Edition in the margins of the book.

Student Supplements
21st Century Business: Intro to Business
9780538740661 $34.00

The 21ST CENTURY BUSINESS SERIES is an innovative instructional program providing instructors with the greatest flexibility to deliver business content using a modular format. Instructors can create their own business courses by combining several Learner Guides in the Series to form ... more