Name: Administrative Medical Assisting
ISBN: 9781305859173

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Medical Assisting

Medical Assisting & Administrative

Health Care

CTE - Health Science

Administrative Medical Assisting

Writing Skills

Health Information Management Essentials

Reference

Computers in the Medical Office

Electronic Health Records

CL Carton Count

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B2B & B2C

A streamlined learning package, ADMINISTRATIVE MEDICAL ASSISTING, 8e, features step-by-step procedures designed to help readers develop front-office job skills and critical thinking through real-life scenarios. A long-time favorite, this text reflects the author’s passion for medical assisting, her keen focus on the newest developments in the profession, and innovative learning approaches. This proven package also offers readers the opportunity to develop key administrative competencies in professional responsibilities, interpersonal and written communications, records management, financial administration, and managing the office. Chapters have been reorganized to focus on the latest accreditation and certification standards, and feature new or updated content in skill competency requirements, electronic technology, insurance regulations (including health care reform and coding), legal compliance, and more. Reader-friendly and thorough, ADMINISTRATIVE MEDICAL ASSISTING, 8e, is the essential tool for preparing today’s medical assistants for success as 21st-century allied health professionals.

Chapter 1

Hardcopy textbook for French's Administrative Medical Assisting. Buy direct for hassle-free returns. Included in Cengage Unlimited.

ADMINISTRATIVE MEDICAL ASSISTI NG

Bundle: Administrative Medical Assisting, 8th Student Edition + MindTap (1-year access)

EPACK: K12CTE ADMINISTRATIVE M EDICAL ASSISTING + MT 1YR

ADMINISTRATIVE MEDICAL ASSISTING, Ninth Edition, is a practical, comprehensive resource focused on front-office medical assisting skills and office management. Available in print and digital versions, the text is supported by robust teaching and learning tools, including an instructor's manual, test banks, PowerPoint® slides and a detailed solutions guide.

The Ninth Edition of this proven guide features reorganized and streamlined content to make the material more accessible for readers and better emphasize key concepts and learning objectives. Expanded Key Terms help readers master essential professional terminology, while a new “Heart of the Health Care Professional” feature highlights the importance of customer service and communication skills. The text has also been updated to align with current accreditation and certification standards, and new content on health care reform and electronic health records is integrated within the chapters.

Frontmatter

Chapter 2

Chapter 3 Duration

Duration Unit Of Measure

Transaction Type

Part I: PROFESSIONAL AND CAREER RESPONSIBILITIES.
1. A Career as an Administrative Medical Assistant.
2. The Health Care Environment: Past, Present and Future.
3. Medicolegal and Ethical Responsibilities.
Part II: INTERPERSONAL COMMUNICATIONS.
4. The Art of Communication.
5. Written Correspondence.
6. Processing Mail and Electronic Correspondence.
Part III: MANAGING THE OFFICE.
7. Reception and the Medical Office Environment.
8. Telephone Procedures.
9. Appointments.
10. Office Management.
Part IV: RECORDS MANAGEMENT.
11. Filing Procedures.
12. Medical Records.
13. Drug and Prescription Records.
Part V: HEALTH CLAIMS.
14. Procedure Coding.
15. Diagnostic Coding.
16. Health Insurance Claims.
Part VI: FINANCIAL ADMINISTRATION.
17. The Revenue Cycle.
18. Banking and Bookkeeping.
19. Financial Management of the Medical Practice.

Bundle: Administrative Medical Assisting, 8th Student Edition + MindTap (6-year access)

EPACK: K12CTE ADMINISTRATIVE M EDICAL ASSISTING + MT 6YR

Digital Bundle: Administrative Medical Assisting, 8th MindTap + VitalSource™ eBook (1-year access)

EPACK: K12CTE ADMINISTRATIVE M EDICAL ASSISTING MT + VS 1YR

Digital Bundle: Administrative Medical Assisting, 8th MindTap + VitalSource™ eBook (6-year access)

EPACK: K12CTE ADMINISTRATIVE M EDICAL ASSISTING MT + VS 6YR

Bundle: Administrative Medical Assisting, 8th Student Edition + Student Workbook + MindTap (1-year access)

EPACK: K12CTE ADMINISTRATIVE M EDICAL ASSISTING + SWB +MT 1YR

UNIT 1: PROFESSIONAL AND CAREER RESPONSIBILITIES.
1. A Career as an Administrative Medical Assistant.
2. The Health Care Environment: Past, Present, and Future. 
3. Medicolegal and Ethical Responsibilities.
UNIT 2: INTERPERSONAL COMMUNICATIONS.
4. The Art of Communication.
5. Receptionist and the Medical Office Environment.
6. Telephone Procedures.
7. Appointments.
UNIT 3: RECORDS MANAGEMENT.
8. Filing Procedures. 
9. Medical Records. 
10. Drug and Prescription Records. 
UNIT 4: WRITTEN COMMUNICATIONS.
11. Written Correspondence.
12. Processing Mail and Electronic Correspondence. 
UNIT 5: FINANCIAL ADMINISTRATION.
13. The Revenue Cycle: Fees, Credit, and Collection. 
14. Banking. 
15. Bookkeeping.
16. Procedure Coding.
17. Diagnostic Coding. 
18. Health Insurance Systems and Claim Submission. 
UNIT 6: MANAGING THE OFFICE.
19. Office Managerial Responsibilities. 
20. Financial Management of the Medical Practice.

Administrative Medical Assisting

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