CNA Mentoring Made Easy

  • AUTHOR: Karl Pillemer, Ph.D.
  • ISBN-13: 9781133277804 
  • Grade(s): 9 | 10 | 11 | 12
  • 144 Pages  Paperback 
  • 2nd Edition  |  Previous Editions: 2001
  • ©2013     Published
  • Prices are valid only in the respective region


About The Product

Designed for practicing Nursing Assistants and managers of Certified Nursing Assistants, the Second Edition of CNA MENTORING MADE EASY includes everything your CNA trainer needs in one easy-to-use book. Based on best practices and field-tested in hundreds of facilities, this succinct book will help train, orient, and support your new CNAs and give your veteran CNAs added status and responsibility. The second edition has been thoroughly updated to make mentoring even easier and now includes a chapter that reinforces the effectiveness of the mentoring program through a "booster session" as well as new material on mentoring and person-centered care. You don't need additional staff or a big budget to kick-off or maintain a CNA mentoring program. If your facility invests the time and energy, this program will help you reduce your facility's CNA turnover, save you money, and build a more devoted staff.


  • This compact book contains everything a facility needs to carry out a CNA peer mentoring program, including detailed lesson plans for the mentors, hand-outs, reproducible certificates and application forms.
  • The handbook format makes this book friendly, easy to understand, and accessible to readers.
  • The "Handouts" section of the book contains step-by-step presentation handouts that are perfect for in-service training.

About the Contributor

  • Karl Pillemer, Ph.D.

    Karl Pillemer, Ph.D. is the Hazel E. Reed Professor of Human Development at Cornell University and Professor of Gerontology in Medicine at the Weill Cornell Medical College. Since 1993, he has been Director of the Cornell Institute for Translational Research on Aging, a center devoted to using research to create interventions to improve the quality of life of older persons. For the past two decades, he has conducted a program of research involving staff in nursing homes and other long-term care environments. Projects have included a longitudinal study of relationships between family members of residents with staff in nursing homes, and the first scientific study of abuse of residents in long-term care. He has developed and evaluated a number of nursing home interventions, including model training, mentoring, and career ladder programs. These evidence-based interventions include "Partners in Caregiving," which builds cooperation and communication between nursing home staff and family members, and "Retention Specialist Program," which improves the ability of nursing homes to retain CNAs. He has written many scientific and trade articles on long-term care staffing, and is the author of the book "Solving the Frontline Crisis in Long-Term Care." Beyond the academic and professional community, Dr. Pillemer has created publications for frontline long-term care workers themselves, including the widely-used "The Nursing Assistant's Survival Guide." He is the founding editor of "Nursing Assistant Monthly," an educational newsletter that reaches thousands of nursing assistants nationwide. In addition, he has served as a consultant to long-term care providers, research groups, and trade organizations around the country and in Europe.

Table of Contents

About the Authors.
What is Mentoring?
Implementing Your Mentoring Program.
Tips and Techniques for the Instructor.
Program Curriculum.
Module 1. What Makes a Mentor?
Module 2. Mentor as Teacher.
Module 3. Mentor as Leader.
Module 4. Communication Skills.
Module 5. Stress Management.
Module 6. Your Job as a Mentor.
Module 7. Booster Session for Mentors.
Program Curriculum Handouts.
Appendix I: Program Forms.

New to this Edition

  • The second edition includes a new chapter that reinforces the effectiveness of the mentoring program through a "booster session." This new section will include organized feedback on the mentoring program, suggestions for problem trouble, and mutual support techniques.
  • New material on mentoring and person-centered care has been added, as well as a section focusing specifically on effective communication and mentoring documentation.
  • This new edition will continue to offer handouts in the back of the book, but will also now include a Premium Website that host the handouts, so the materials can be more easily accessed during training sessions.
  • The text has been thoroughly updated to reflect recent developments in the field.