Microsoft® Outlook 2013: Introductory

Step-by-step, screen by screen approach presents students with explanatory and navigational information when they need to know it, and addresses all learning styles to help students retain and apply skills in their personal and professional lives.

Proven pedagogy with an emphasis on project planning frames each chapter around a practical problem to be solved, and encourages critical thinking about how to proceed at various points in the chapter.

Extensive end-of-chapter activities provide a variety of reinforcement opportunities for students to apply and expand their skills.

Now, when students complete projects they are told WHY each step in the process is necessary, in addition to being told what they will be doing and how to accomplish each task.

New mini-roadmaps are provided throughout each chapter, visually showing students where they are in the process of completing the chapter project.

Critical thinking has been expanded throughout the text. Consider This boxes throughout each chapter provide thought-provoking questions and problem-solving activities. Chapter-ending Consider This: Plan Ahead boxes and Consider This: Your Turn assignments engage students in critical thinking and problem-solving skills to create their own solutions. Plus, every student assignment ends with a question that requires students' thoughts and opinions.

New emphasis on personalization asks students to include a personal detail in their solutions to every chapter project and assignment, ensuring that each student solution will be unique.

New lab on integrating Cloud and Web technologies with Microsoft Outlook challenges students to use general guidelines to learn and investigate independently.