VETERINARY OFFICE PRACTICE, 2ND Edition provides an inside look at the roles and responsibilities of veterinary assistants in animal hospitals or private veterinary practice, along with detailed instruction on scheduling, client relations, charting, case management software, billing, and more. In ad... more
Practical “How To” Instructions: This text outlines very specifically what the reader should say, how to act, and what to do in unfamiliar and often sensitive situations in a veterinary assistant’s workday (such as euthanizing an animal), making the text a practical resource for the beginner.
Clear definition of roles found in the veterinary office.
New Case Scenarios: Updated realistic case studies that encourage reader to apply chapter concepts.
Updated Art: New photographs, and updated tables and data ground the reader in the current marketplace, and encourage deeper comprehension o... more