Virtual Administrative Skills for the Medical Assistant Printed Access Card

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Author : Cengage


Mixed Media 

1st Edition

©2013 , Published


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In this exciting new digital learning simulation, students must complete key administrative tasks performed in the medical office. Each task requires students to demonstrate their professionalism and knowledge to complete a variety of customer service, financial, and office maintenance activities. R... more


Incorporates a mix of video, animation, and graphics to provide a realistic hands-on simulation for maximum student engagement.

Contains tasks on telephone screening, working with medical records, bookkeeping and financial practices, patient and insurance billing, and office maintenance.

Presents ... more