Getting Started in the Computerized Medical Office: Fundamentals and Practice

  • AUTHOR: Cindy Correa
  • ISBN-13: 9781435438477 
  • Grade(s): 9 | 10 | 11 | 12
  • 512 Pages  Spiralbound 
  • 2nd Edition  |  Previous Editions: 2005
  • ©2011     Published
  • Prices are valid only in the respective region


About The Product

GETTING STARTED IN THE COMPUTERIZED MEDICAL OFFICE: FUNDAMENTALS AND PRACTICE and the accompanying Medical Office Simulation Software 2.0(MOSS 2.0) will help prepare your students to work with any practice management software used in medical offices today. The book follows the flow of information as patients are scheduled and seen in a medical office, through procedure posting, billing and collections. Content within the book is grouped by subject for easy reading, followed by immediate application of the concepts to the software.


  • Numerous screen shots help users check their work and complete each activity with confidence.
  • Objectives at the beginning of each unit clearly specify the content to be learned and the skills that will be mastered using the software, where applicable. Each exercise has its own objective, giving the instructor and the learner direction on the purpose or desired outcome upon completion of the task.
  • Exercises include step-by-step directions supported by many screen shots, showing how the screen should look before and after processing data, where applicable.
  • Each unit ends with the Final Notes section, summarizing the material just learned, and relating it to the topic forthcoming in the next unit.
  • Each unit provides a Check Your Knowledge review section to reinforce the topics learned.
  • Together, the book and software provide approximately 30 hours of activity.

About the Contributor

  • Cindy Correa

    Ms. Correa is the former Allied Health Educational Coordinator at City University of New York at Queens College. Responsible creating and developing curricula for several Queens College Allied Health certificate programs, including Medical Assistant, she now develops satellite courses for adult education programs. Her clinical experience extends to both private practice and administrative hospital work in oncology, cardiovascular surgery, pulmonology, and thoracic surgery. Ms. Correa also works on technical writing and software development projects, and serves on advisory boards for technical colleges in her home state of Colorado.

Table of Contents

1. Introduction to Computers.
2. Medical Practice-Management Software.
3. Basic Management Concepts for Medical Administrative Staff.
4. Fundamentals of Medical Insurance.
5. Patient Registration and Data Entry.
6. Procedure Posting Routines.
7. Insurance Billing Routines.
8. Posting Payments and Secondary Insurance Billing.
9. Patient Billing and Collections.
10. Posting Secondary Insurance Payment and Electronic Remittance Advice Payments.
11. Insurance Claim Follow-Up and Dispute Resolution.
Source Document Appendix.

New to this Edition

  • New Workbook with additional hands-on activities to reinforce and expand knowledge presented in the textbook.
  • New Instructor Resources CD-ROM with instructor slides in Microsoft PowerPoint and electronic Instructor's Manual.
  • All exercises updated to correspond with MOSS 2.0 new features, functionality, buttons, and dates.
  • Source documents now provided in an appendix to allow for easier viewing and utilization with the exercises.
  • Key terms identified at the beginning of each chapter.
  • MOSS 2.0 Notes feature identifies usability and troubleshooting tips while working with the software.