Administrative Medical Assisting

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Authors : Marilyn T. Fordney; Linda L. French; Joan J. Follis


672 Pages  Paperback 

6th Edition  |  Previous Editions: 2004, 1998, 1993

©2008 , Published


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Administrative Medical Assisting, Sixth Edition is the most comprehensive front-office medical assisting learning package available (includes book + StudyWare CD-ROM). Patient education, legal responsibilities, compliance with HIPAA, and critical thinking scenarios are integrated throughout the book... more


More than 80 step-by-step procedures supporting over 100 job skills, which map to ABHES and CAAHEP competency standards

Includes topical material on HIPAA and benefits of Internet access for patient education and medical practice management

Feature boxes identify content on customer service, patie... more

New to this Edition

Includes discussion on the latest in technology, including paperless offices and electronic medical records

New chapter on the Art of Communication added to aid in interpersonal and professional communication

Certification exam style review questions and correlating RMA, CMA, and CMAS competencies... more