Clinical Medical Assisting: A Professional, Field Smart Approach to the Workplace

  • AUTHOR: Michelle Heller, CMA (AAMA), RMA
  • ISBN-13: 9781305110861 
  • Grade(s): 9 | 10 | 11 | 12
  • 1008 Pages  Hardcover 
  • 2nd Edition
  • ©2017     Published
  • Prices are valid only in the respective region

Overview

About The Product

More than ever before, medical assistants today must perform complex tasks, possess strong computer and patient screening skills, and communicate effectively with patients and other medical professionals. CLINICAL MEDICAL ASSISTING: A PROFESSIONAL, FIELD SMART APPROACH TO THE WORKPLACE, Second Edition, gives readers the confidence to succeed in this demanding profession by thinking on a higher level, developing critical problem-solving skills, and mastering the necessary clinical competencies and technical skills. Newly organized for greater effectiveness, the Second Edition of this unique text includes new chapters on Clinical Trends in Health Care, Health Coaching and Patient Navigation, and Specialty Procedures. The new edition is also aligned and mapped to current ABHES standards and the newly approved 2015 CAAHEP standards. The text’s practical, toolbox approach, combined with in-depth electronic medical records training, will help readers begin their journey to becoming successful, professional clinical medical assistants.

Features

  • The author introduces and reinforces the uses of EHR technology throughout the text, focusing on electronic charting and electronic medical records in order to give readers a solid grounding in these essential elements of modern medical assisting.
  • In addition to breaking down even complex material for easier understanding, step-by-step procedures include rationales for each action, visual illustrations, progress note documentation samples, and behavioral components required for successful completion.
  • Feature boxes integrated within each chapter highlight real-world topics important for professional success as a medical assistant, such as field smarts, electronic medical records, critical thinking, patient education, and more.
  • The end of each chapter includes a Certification Review quiz with 10 multiple-choice questions that cover chapter material in the style of medical assistant certification exams, providing valuable preparation for readers interested in becoming certified.
  • A detailed guide mapping text content to the ABHES and 2015 CAAHEP standards is available on the Instructor Companion Website, making it easier to align reading and course activities to current professional standards.

About the Contributor

AUTHOR
  • Michelle Heller, CMA (AAMA), RMA

    Currently a faculty member at Columbus State Community College, Michelle Heller has worked in health care and health care education for the past 30 years. She has received a variety of “Outstanding Teacher” awards from institutions in which she has taught, as well as the Ohio Council of Private Career Schools and Colleges. A frequent presenter and the author of multiple textbooks, Heller has served as both director of education and director of the Medical Assisting Program for the Ohio Institute of Health Careers. She also serves on the ABHES Medical Assisting programmatic accreditation committee.

Table of Contents

1. Journey to Professionalism.
2. Clinical Trends in Health Care.
3. The Complete Medical Record.
4. Fundamentals of Documentation.
5. Conducting a Patient Interview.
6. Assisting Patients with Special Needs.
7. Patient Navigation and Health Coaching.
8. Principles of Infection Control.
9. Sterilization Procedures, Instrument Identification, and Surgical Supplies.
10. Assisting with Minor Surgeries.
11. Vital Signs and Measurements.
12. The Physical Exam.
13. Eye and Ear Examinations and Procedures.
14. Cardiovascular Exams and Procedures.
15. Pulmonary Examinations and Procedures.
16. Gastrointestinal Exams and Procedures.
17. Women’s Health Issues: Obstetrics and Gynecology.
18. Urology and Male Reproductive Examinations and Procedures.
19. Other Specialty Procedures.
20. Diet and Nutrition
21. Evaluation and Care of the Pediatric Patient.
22. Orthopedics, Rehabilitation, and Physical Therapy.
23. Fundamentals of the Medical Laboratory.
24. Blood Collection Techniques.
25. Urinalysis.
26. Hematology and Coagulation Studies.
27. Microbiology.
28. Clinical Chemistry and CLIA Waived Testing.
29. Diagnostic Imaging.
30. Fundamentals of Pharmacology.
31. Dosage Calculations.
32. Administration of Parenteral Medications.
33. Responding to Medical Office Emergencies.

New to this Edition

  • In addition to being aligned and mapped to current ABHES standards and the newly approved 2015 CAAHEP standards, the Second Edition has been reorganized for greater effectiveness, focusing on the latest trends in health care and the medical assistant’s role in affordable care organizations.
  • The Second Edition includes several new chapters providing detailed coverage of important current topics in the field, including clinical trends in health care, health coaching and patient navigation, and specialty procedures.
  • Each chapter includes a “Professionalism Mentor” feature, written by a nurse manager of clinical development for Ohio Health Physician’s Group, which explores how relevant professionalism keys introduced in chapter 1 correlate with chapter material.
  • New “Solve the Case” activities open and conclude each chapter, encouraging readers to think critically about the content and consider the real-world applications of key concepts.
  • The author has updated content and visuals throughout the text, expanding and redesigning all systems chapters to help readers think and perform at a higher level, as well as adding more than 100 new photos to showcase the latest technology and techniques they are likely to encounter as working professionals.

Components

Teacher Components

  • Workbook  (ISBN-10: 1305111389 | ISBN-13: 9781305111387)
    The student workbook is designed to help students retain key chapter content. Included within this resource are chapter objective questions; key-term definition queries; and multiple choice, fill-in-the-blank, and true-or-false problems.
    Price = 42.00
  • MindTap® Medical Assisting, 2 terms (12 months) Instant Access for Heller's Clinical Medical Assisting: A Professional, Field Smart Approach to the Workplace  (ISBN-10: 1305110978 | ISBN-13: 9781305110977)
    MindTap® Clinical Medical Assisting for Heller’s Clinical Medical Assisting: A Professional, Field Smart Approach to the Workplace, Second Edition is the digital learning solution that helps instructors engage and transform today's students into critical thinkers. Through paths of dynamic assignments and applications that you can personalize, real-time course analytics, and an accessible reader, MindTap helps you turn cookie cutter into cutting edge, apathy into engagement, and memorizers into higher-level thinkers. As an instructor using MindTap you have at your fingertips the right content and unique set of tools curated specifically for your course, all in an interface designed to improve workflow and save time when planning lessons and course structure. The control to build and personalize your course is all yours, focusing on the most relevant material while also lowering costs for your students. Stay connected and informed in your course through real time student tracking that provides the opportunity to adjust the course as needed based on analytics of interactivity in the course.
    Price = 192.00
  • LMS Integrated for MindTap® Medical Assisting, 2 terms (12 months) Instant Access  (ISBN-10: 1305110935 | ISBN-13: 9781305110939)
    This access code will provide your students with seamless access to their MindTap® Clinical Medical Assisting resources from within your campus Learning Management System. Students will be prompted to enter this access code the first time that they click on a link in your course that includes Cengage content. Access to this product is valid for 12 months of usage.
    Price = 192.00
  • MindTap® Medical Assisting, 4 terms (24 months) Instant Access for Heller’s Clinical Medical Assisting: A Professional, Field Smart Approach to the Workplace  (ISBN-10: 1305861191 | ISBN-13: 9781305861190)
    MindTap® Clinical Medical Assisting for Heller’s Clinical Medical Assisting: A Professional, Field Smart Approach to the Workplace, Second Edition is the digital learning solution that helps instructors engage and transform today's students into critical thinkers. Through paths of dynamic assignments and applications that you can personalize, real-time course analytics, and an accessible reader, MindTap helps you turn cookie cutter into cutting edge, apathy into engagement, and memorizers into higher-level thinkers. As an instructor using MindTap you have at your fingertips the right content and unique set of tools curated specifically for your course, all in an interface designed to improve workflow and save time when planning lessons and course structure. The control to build and personalize your course is all yours, focusing on the most relevant material while also lowering costs for your students. Stay connected and informed in your course through real time student tracking that provides the opportunity to adjust the course as needed based on analytics of interactivity in the course.
    Price = 214.00
  • LMS Integrated for MindTap® Medical Assisting, 4 terms (24 months) Instant Access  (ISBN-10: 1305861175 | ISBN-13: 9781305861176)
    This access code will provide your students with seamless access to their MindTap® Clinical Medical Assisting resources from within your campus Learning Management System. Students will be prompted to enter this access code the first time that they click on a link in your course that includes Cengage content. Access to this product is valid for 24 months of usage.
    Price = 214.00

Student Supplements

  • Workbook  (ISBN-10: 1305111389 | ISBN-13: 9781305111387)
    The student workbook is designed to help you retain key chapter content. Included within this resource are chapter objective questions; key-term definition queries; and multiple choice, fill-in-the-blank, and true-or-false problems.
    Price = 42.00
  • MindTap® Medical Assisting, 2 terms (12 months) Instant Access for Heller's Clinical Medical Assisting: A Professional, Field Smart Approach to the Workplace  (ISBN-10: 1305110978 | ISBN-13: 9781305110977)
    It’s 1 AM, there are 20 tabs open on your computer, you lost your flashcards for the test, and you’re so tired you can’t even read. It’d be nice if someone came up with a more efficient way of studying. Luckily, someone did. With a single login for Blesi’s MindTap® Medical Assisting for MEDICAL ASSISTING ADMINISTRATIVE AND CLINICAL COMPETENCIES, 8th Edition, you can connect with your instructor, organize coursework, and have access to a range of study tools, including e-book and apps all in one place! Manage your time and workload without the hassle of heavy books: the MindTap Reader keeps all your notes together, lets you print the material, and will even read text out loud. Explore the knowledge and essential skills necessary for a career as a medical assistant through videos, critical thinking activities and case studies, certification exam style quizzing, and interactive digital simulations. Need extra practice? Find pre-populated flashcards with the MindTap Mobile App, as well as quizzes and important course alerts. Want to know where you stand? Use the Progress app to track your performance in relation to other students.
    Price = 192.00
  • LMS Integrated for MindTap® Medical Assisting, 2 terms (12 months) Instant Access  (ISBN-10: 1305110935 | ISBN-13: 9781305110939)
    This access code will provide you with seamless access to your MindTap® Clinical Medical Assisting resources from within your campus Learning Management System. You will be prompted to enter this access code the first time that you click on a link in your course that includes Cengage content. Access to this product is valid for 12 months of usage.
    Price = 192.00
  • MindTap® Medical Assisting, 4 terms (24 months) Instant Access for Heller’s Clinical Medical Assisting: A Professional, Field Smart Approach to the Workplace  (ISBN-10: 1305861191 | ISBN-13: 9781305861190)
    It’s 1 AM, there are 20 tabs open on your computer, you lost your flashcards for the test, and you’re so tired you can’t even read. It’d be nice if someone came up with a more efficient way of studying. Luckily, someone did. With a single login for MindTap® Clinical Medical Assisting for Heller’s Clinical Medical Assisting: A Professional, Field Smart Approach to the Workplace, 2nd Edition, you can connect with your instructor, organize coursework, and have access to a range of study tools, including e-book and apps all in one place! Explore the knowledge and essential skills necessary to a career as a medical assistant through videos, critical thinking activities and case studies, certification exam style quizzing, and interactive digital simulations, as well as real-world assignments such as interactive learning lab simulations. Manage your time and workload without the hassle of heavy books! The MindTap Reader keeps all your notes together, lets you print the material, and will even read text out loud. Need extra practice? Find pre-populated flashcards and the entire eBook in the MindTap Mobile App, as well as quizzes and important course alerts. Want to know where you stand? Use the Progress app to track your performance in relation to other students.
    Price = 214.00
  • LMS Integrated for MindTap® Medical Assisting, 4 terms (24 months) Instant Access  (ISBN-10: 1305861175 | ISBN-13: 9781305861176)
    This access code will provide you with seamless access to your MindTap® Clinical Medical Assisting resources from within your campus Learning Management System. You will be prompted to enter this access code the first time that you click on a link in your course that includes Cengage content. Access to this product is valid for 24 months of usage.
    Price = 214.00

Alternate Formats

Choose the Format that Best Fits Your Student's Budget and Course Goals

  • MindTap 2 Terms (12 Months) + Bound Book
    ISBN-10: 1337189677  | ISBN-13: 9781337189675
    Price = $154.00
  • MindTap 4 Terms (24 Months) + Bound Book
    ISBN-10:  1337189693 | ISBN-13:  9781337189699
    Price = $180.50