Quick Skills

Cover image of product

Author : Career Solutions Training Group


Mixed Media 

1st Edition  |  Previous Editions: 2001

©2010 , Published


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Workplace skills are filtering into most areas of business education, taught as part of the course. Quick Skills iMPACT Interactive CD (site license) is a NEW interactive electronic tool built from 5 of the best-selling Quick Skills student Learner Guides. It includes updated versions of Customer Se... more


The Customer Service section provides foundations for effectively working with others. Covering areas such as forming good relationships, soothing unhappy customers and using the telephone as a customer service tool, this is the perfect reference for the experienced professional, those re-entering t... more