Quick Skills
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Author : Career Solutions Training Group

9780538449328

Mixed Media 

1st Edition  |  Previous Editions: 2001

©2010 , Published

$44.50

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Workplace skills are filtering into most areas of business education, taught as part of the course. Quick Skills iMPACT Interactive CD (site license) is a NEW interactive electronic tool built from 5 of the best-selling Quick Skills student Learner Guides. It includes updated versions of Customer Se... more

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The Customer Service section provides foundations for effectively working with others. Covering areas such as forming good relationships, soothing unhappy customers and using the telephone as a customer service tool, this is the perfect reference for the experienced professional, those re-entering t... more

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