Cengage’s Medical Assisting: Administrative Skills, 2 terms (Instant Access)

  • AUTHOR: Cengage Learning
  • ISBN-13: 9781305875036 
  • Mixed Media 
  • 1st Edition
  • ©2017     Published
  • Prices are valid only in the respective region

Overview

About The Product

MEDICAL ASSISTING, 2 terms (12 months) Instant Access for CENGAGE’S MEDICAL ASSISTING: ADMINISTRATIVE SKILLS is more essential than ever in today's rapidly evolving health care industry. Renewed focus on curriculum excellence, certification, and critical externships are all part of the performance criteria. Medical Assistants train in a variety of administrative tasks, including: Keyboarding and computer applications; Recordkeeping and accounting; Coding and insurance processing; Office practices; Patient relations; and Medical law and ethics. CENGAGE’S MEDICAL ASSISTING: ADMINISTRATIVE SKILLS provides future medical assistants with narrated, step-by-step video training in all of these key administrative skills. Contact your Learning Consultant for custom pricing.

Features

  • Each video focuses on the detailed, step-by-step process of completing a key medical assisting skill. The videos are narrowly focused on specific skills such as registering a new patient, and include voiceover direction narrating each step.
  • For each skill requiring documentation in the medical record, the videos include a sample documentation screen from an EHR program, emphasizing the importance of accurate documentation along with technical proficiency.
  • The videos are organized by skill area, such as financial procedures and communication, to allow for easier access when searching for a specific video.
  • Closed captioning is provided for each video.

About the Contributor

AUTHOR
  • Cengage Learning

Table of Contents

Part I: COMMUNICATION.
1. Phone Calls.
2. Requesting Prescription Refill.
3. Scheduling Inpatient and Outpatient Admissions.
4. Business Correspondence.
5. Outgoing Mail.
Part II: PATIENT RECORD.
6. New Patient Registration.
7. Scanning Documents into EHR.
Part III: MEDICAL INSURANCE AND CODING.
8. Managed Care Policies and Procedures.
9. Obtaining Referrals and Authorizations.
10. Coding and Classification (18-1).
11. Insurance Payments and Adjustments.
12. Insurance Billing.
Part IV: FINANCIAL PROCEDURES.
13. Explaining Financial Obligations During Telephone Interview.
14. Itemized Patient Statements.
15. Preparing Collection Letters.
16. Preparing a Deposit.
17. Petty Cash Fund.
18. Posting Non-Sufficient Funds.
19. Posting/Recording Collection Agency Adjustments.
Part V: EQUIPMENT MAINTENANCE.
20. Performing an Inventory.
21. Routine Maintenance and Calibration of Clinical Equipment.