IT Labworks for A+ Tech Support and Service, 2 terms (12 months), Instant Access

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Mixed Media 

1st Edition

©2016 , Published


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Immerse students into a virtual company’s IT help desk with IT LabWorks. Students will practice in real-life scenarios that employ critical thinking and problem solving skills. Support tickets are assigned and will take them from the server closet and deep into this virtual company. In a maintenance... more


40 help desk scenarios.

Real life application in a virtual office simulation.

Aligns to CompTIA A+ objectives.

Best Selling A+ ebook included (Andrews/ A+ Guide to Managing and Maintaining Your PC, Eighth Edition).

Real life safe practice and application.

Develop problem solving and critical th... more