Automotive Service Management: The High Performance Shop

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Author : Mitch Schneider


144 Pages  Paperback 

1st Edition

©2004 , Published


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Gain the expertise required for success in one of the hottest segments of the automotive industry! This pioneering, eight-book series leads users to an understanding of the principles and procedures needed to manage an automotive services facility. Written by a National Automotive Service Advisory P... more


the real-world approach reflects the author's experience as a fourth generation technician, a repair & service company owner, an automotive industry trainer

all-inclusive coverage spans from designing an automotive repair facility floor plan through financial management techniques, customer/staff r... more