Shortell and Kaluzny's Healthcare Management: Organization Design and Behavior

  • AUTHORS: Lawton Burns; Elizabeth Bradley; Bryan Weiner
  • ISBN-13: 9781435488182 
  • Grade(s): 9 | 10 | 11 | 12
  • 608 Pages  Hardcover 
  • 6th Edition  |  Previous Editions: 2006, 2000
  • ©2012     Published
  • Prices are valid only in the respective region


About The Product

Completely updated to address the challenges faced by modern health care organizations, the sixth edition of SHORTELL AND KALUZNY'S HEALTH CARE MANAGEMENT: ORGANIZATION DESIGN AND BEHAVIOR offers a more global perspective on how the United States and other countries address issues of health and health care. Written by internationally recognized and respected experts in the field, the new edition continues to bring a systemic understanding of organizational principles, practices, and insight to the management of health services organizations. Based on state-of-the-art organizational theory and research, the text emphasizes application and challenges you to provide a solution or a philosophical position. Coverage includes topics ranging from pay for performance and information technology to ethics and medical tourism and expands upon a major theme of the fifth edition: health care leaders must effectively design and manage health care organizations while simultaneously influencing and adapting to changes in environmental context.


  • Written by internationally recognized and respected experts in the field.
  • "In Practice" feature presents a practical situation facing a health services organization which illustrates the major principles and lessons in the chapter.
  • Contains "Debate Time" sections that pose a controversial issue or present divergent perspectives to stimulate your students' thinking.
  • Includes excellent coverage of theory that is thorough, clear and evidence-based.

About the Contributor

  • Lawton Burns

    Lawton Robert Burns, is the James Joo-Jin Kim Professor, and Professor of Health Care Management in the Health Care Management Department at the Wharton School, University of Pennsylvania. He is also Director of the Wharton Center for Health Management and Economics. His research focuses on hospital-physician relationships, strategic change, integrated health care, supply chain management, health care management, formal organizations, physician networks and physician practice management firms. Dr. Burns is the author of, and contributor to several books, as well as numerous articles, on Health Care Management. He is the recipient of numerous grants, awards and Fellowships and has held many academic positions throughout his career. Dr. Burns has also provided expert witness testimony for the federal government as well as for the private sector. He is a member of the Academy of Management, the American Hospital Association and the Association for Health Services Research. Lawton R. Burns has a Bachelor of Arts Degree in Sociology and Anthropology, a Master's Degree in Sociology and a Doctor of Philosophy Degree in Sociology.

  • Elizabeth Bradley

    Elizabeth H. Bradley, Ph.D. is a Professor of Epidemiology and Public Health at the Yale School of Public Health, where she directs the Health Management Program and Global Health Concentration. She is also the Director of the Yale Global Health Initiative. She has extensive academic and research experience in the public health arena and is the recipient of numerous honors and research grants. Her research focuses on health services, with an emphasis on management and quality improvement. Dr. Bradley is a member of the Gerontological Society of America, the Academy of Health, and the Association of University Programs in Health Administration. She is a faculty Associate of the American College of Healthcare Executives and a full member of the Yale Cancer Center Prevention/Control Program. She is also the author of over one hundred published papers and the author of, and contributor to, numerous books and articles in the health field. Elizabeth Howe Bradley has a Bachelor of Arts Degree in Economics, A master of Business Administration and a Doctor of Philosophy Degree in Health Policy and Health Economics.

  • Bryan Weiner

    Bryan J. Weiner is Professor, Department of Health Policy and Management, Gillings School of Global Public Health, University of North Carolina at Chapel Hill. He is the author of, and the contributor to, numerous books and articles. He is a member of the Academy of Health, the Academy of Management, the American Public Health Association and the Society for Behavioral Medicine. Dr. Weiner has a Bachelor of Arts Degree in Psychology, a Master of Arts Degree in Organizational Psychology and a Doctor of Philosophy Degree in Organizational Psychology.

Table of Contents

1. The Management Challenge of Delivering Value in Health Care: Global and U.S. Perspectives.
2. Leadership and Management: A Framework for Action.
3. Organization Design and Coordination.
4. Motivating People.
5. Teams and Team Effectiveness in Health Services Organizations.
6. Communication.
7. Power, Politics, and Conflict Management.
8. Complexity, Learning, and Innovation.
9. Improving Quality in Health Care Organizations.
10. Strategic Thinking and Achieving Competitive Advantage.
11. Managing Strategic Alliances.
12. Health Policy and Regulation.
13. Health Information Systems and Strategy.
14. Consumerism and Ethics.
15. Globalization and Health: The World is Flattening.

New to this Edition

  • A new introductory chapter provides an overall perspective on the health care sector and the distinctive challenges facing health care organizations.
  • Six new chapters focusing on: quality improvement, strategic thinking, health policy and regulation, health information technology, consumerism and ethics, and global health and health care management.
  • Updated chapters covering organization, work design, and coordination; power and politics, conflict management, and negotiation; leadership and management; communication; and innovation and learning.
  • Contained in each chapter is a brief case study, with questions designed to stimulate discussion among your students and encourage them to apply the concepts and principles they learn to practical managerial and organizational issues.