50 Ways to Improve Your Intercultural Skills

  • AUTHORS: Bob Dignen; James Chamberlain
  • ISBN-13: 9781902741857 
  • 192 Pages  Stitched binding 
  • 1st Edition
  • ©2010     Published
  • Level(s): B1 | B2 | Intermediate | Upper-intermediate
  • List Price = $ 27.95 | College Wholesale (Net) Price $21.00
  • Prices are valid only in the respective region


About The Product

The 50 ways... series provides a range of instant ways to improve your communications skills in business. The 50 tips in these books will allow the learner to make noticeable improvement in their business English with minimum effort. With the advent of sophisticated digital telephony technologies and the pressure on business people not to travel unnecessarily for environmental reasons, the importance of one-to-one telephone calls and teleconferencing takes on a new dimension. This book helps learners prepare for that all-important telephone call. The accompanying audio CD provides listening comprehension tasks that go with the units. This innovative title applies the theory of intercultural studies to the practice of communicating in English in a business and professional context.


  • Flexible approach
  • Practical activities to suit all learning styles
  • For business people who have little time to study
  • An understanding of culture
  • And understanding of communication across cultures
  • Focus on traditional situations but with greater sensitivity to cultural/personal context
  • Examination of new areas such as team and leadership to broaden beyond traditional EFL scope

About the Contributor

  • Bob Dignen

    Bob Dignen is a Director of York Associates, which specialise in language, communication and intercultural training. He delivers a range of programmes in international skills (effective international presentations, meetings and negotiating) as well as running a variety of intercultural skills and international team programmes.

  • James Chamberlain