Contact

Customer Support

Orders, General Inquiries, and Purchase Orders

MAIL

National Geographic Learning
10650 Toebben Drive
Independence, KY 41051

PHONE

888-915-3276
Weekdays:  8:00 am–6:00 pm ET

FAX

800-487-8488

EMAIL

SchoolCustomerService@cengage.com

General Digital Support

PHONE

888-915-3276 option 3

Monday through Friday, 24 HOURS*
Saturdays, 11:00 am – 7:00 pm EST
Sunday, 4:00 pm – 3:00 am EST

* Weekday phone support begins Monday at 8:00 am EST and ends Friday at 7:00 pm EST.

WEB

support.cengage.com

Digital Solutions Fulfillment

SUPPORTS

Importing templates, online account set-up, and teacher and student rostering for myNGconnect or NGL Sync.

EMAIL

NGLDigitalSolutionsAccess@cengage.com

Digital Solutions CourseCare

SUPPORTS

Ongoing course support and assistance for online 9-12 products.

EMAIL

schoolscoursecare@cengage.com